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APAC Customer
Services (Nasdaq: APAC)
A leading provider of customer care services and
solutions for market leaders in healthcare, financial services, publishing,
business services, travel and entertainment, and communications. APAC partners
with its clients to deliver custom solutions that enhance bottom line
performance.
The company offers its services and
solutions through multiple communication channels, including telephone,
Internet, email, fax, mail correspondence, and automated response generated
through technology. It provides customer service support for various medical
plans, including pharmacy, medical, dental, vision, and Medicare Part D to plan
members and healthcare plan providers; delivery scheduling, delivery issue
resolution, strategic account management, international services, business to
business contact management and sales, account set-up and maintenance, billing
research and resolution, and claims processing; and targeted inbound customer
acquisition, product sales, ongoing account maintenance, billing issue
resolution, troubleshooting product issues, warranty and exchange processes,
product set-up services, pre-paid account inquiries, and customer retention
activities for communications industry.
More
on APAC here
3COM (Nasdaq:
COMS)
A leading provider of secure, converged voice and data networking solutions
for enterprises of all sizes. 3Com offers a broad line of innovative
products backed by world class sales, service and support, which excel at
delivering business value for its customers. Through its TippingPoint
division, 3Com is a leading provider of network-based intrusion prevention
systems that deliver in-depth application protection, infrastructure
protection, and performance protection.
3Com’s mission is to provide customers
worldwide with high-quality, low-cost networking infrastructure solutions
that enable the convergence of applications and emerging technologies into
the network.
In 2007, 3Com extended its leadership position in the networking industry by
acquiring 100 percent ownership of its former China-based joint venture, H3C
Technologies Co., Limited (H3C). With the addition of H3C, 3Com has annual
revenue of $1.3 billion and more than 6,000 employees in over 40 countries.
Additionally, 3Com has more than 1,400 U.S. and nearly 180 Chinese issued
patents, more than 1050 pending Chinese applications as well as pending
applications for 35 separate inventions outside of China that cover a wide
range of networking technologies.
More
on COMS here
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