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APAC Customer Services  (Nasdaq: APAC)

A leading provider of customer care services and solutions for market leaders in healthcare, financial services, publishing, business services, travel and entertainment, and communications. APAC partners with its clients to deliver custom solutions that enhance bottom line performance.

The company offers its services and solutions through multiple communication channels, including telephone, Internet, email, fax, mail correspondence, and automated response generated through technology. It provides customer service support for various medical plans, including pharmacy, medical, dental, vision, and Medicare Part D to plan members and healthcare plan providers; delivery scheduling, delivery issue resolution, strategic account management, international services, business to business contact management and sales, account set-up and maintenance, billing research and resolution, and claims processing; and targeted inbound customer acquisition, product sales, ongoing account maintenance, billing issue resolution, troubleshooting product issues, warranty and exchange processes, product set-up services, pre-paid account inquiries, and customer retention activities for communications industry. 

More on APAC here


3COM  (Nasdaq: COMS)

A leading provider of secure, converged voice and data networking solutions for enterprises of all sizes. 3Com offers a broad line of innovative products backed by world class sales, service and support, which excel at delivering business value for its customers. Through its TippingPoint division, 3Com is a leading provider of network-based intrusion prevention systems that deliver in-depth application protection, infrastructure protection, and performance protection.

3Com’s mission is to provide customers worldwide with high-quality, low-cost networking infrastructure solutions that enable the convergence of applications and emerging technologies into the network.

In 2007, 3Com extended its leadership position in the networking industry by acquiring 100 percent ownership of its former China-based joint venture, H3C Technologies Co., Limited (H3C). With the addition of H3C, 3Com has annual revenue of $1.3 billion and more than 6,000 employees in over 40 countries.

Additionally, 3Com has more than 1,400 U.S. and nearly 180 Chinese issued patents, more than 1050 pending Chinese applications as well as pending applications for 35 separate inventions outside of China that cover a wide range of networking technologies.

More on COMS here